This validation process is to prevent potential online fraud.

The withdrawal policy dictates that members may be required to verify their identity before a cash withdrawal can be made from their account. However, should you win a jackpot prize (by way of example only on casino slots games, video slots, video poker or any other jackpot game or machine) such jackpot winnings may be awarded to you in up to 24 monthly instalments if so decided by us at our sole discretion. With regard to all your winnings in relation to roulette, blackjack, video slots or any other casino game greater than £/€/$/30,000, we reserve the right to elect that such amount may be withdrawn in limited installments of up to £/€/$/30,000 (as applicable to your bankroll) or the USD equivalent if your bankroll is in a different currency, per calendar month.

As part of our commitment to providing truly superior service, we make every effort to ensure that your withdrawal request is processed as quickly and efficiently as possible.

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